rummy joy

rummy joy App support

Contact
+91 1482773196

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy joy:

Q1: How to log in after installing the rummy joy?

To log in, open the app and enter your registered mobile number. Then, verify the OTP (one-time password) sent to your number to log in securely. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal and wait for a stable connection. If you still have issues receiving the OTP, click on "send OTP" again. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to play the updated app without any problems.

Most Asked Questions Related To Withdraw In The rummy joy:

Q1: What is the minimum withdrawal amount in the rummy joy?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps, giving you more flexibility. However, you can only withdraw earnings from gaming activities, not bonus rewards. This allows you to cash out your hard-earned winnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, some payments may be delayed, requiring a wait time of up to 24 hours. This delay can occur in exceptional cases, despite the app's overall efficient processing capabilities.

Q4: Why is the bonus balance not being withdrawn?

The funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings made while playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain exclusive to gaming uses and cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on the status of your withdrawal request, go to your settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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